Happens all the time, and most of the time it is a simple logical crash rather than the extremely expensive physical crash. Despite this fact, many companies charge the same price as someone disassembling your drive Domain Name (DNS)
And why you need one 
Without a domain name, it is very hard to find anything or anyone on the Internet. DNS funtionality is very similiar to translating words to phone numbers eg. 1-877-vulcan1 (our toll-free) is translated to 1-877-885-2261, just easier to remember as a word. The key is choosing a domain name that is short and snappy, easy to remember and type. You should never ask your customer to: "Place your order by going to - http://www.craziestdomainnames-ever.com" You are asking for trouble. Always try to make it easy for folks to visit you or send email
Email & Web-Mail Setup 
If we are hosting your email, you will need this info
You have chosen a domain name (yourbusiness.com), and you have an Internet connection, and you are ready to start sending email ? You will also need an email client such as Outlook, Outlook Express, Thunderbird, Opera, Pegasus, or a web-browser like Internet Explorer, Firefox, Safari, or Opera to view web-mail, and your username and password issued to you by an administrator. Continue
Download Recovered Data 
You have sent us your broken media, and you need your data NOW!
You have options when we recover your data, on how the data is returned to you: DVD or CD-ROM, USB external drive, or downloading via our secure FTP service. To download your data, you will need: an account paid in full, a username and password, High-speed Internet, and an FTP client (provided free)
Automated Back-up Tools 
Eliminating human-error, as much as possible
We provide the software needed to automagically back-up your critical files, daily or weekly, on one machine, or all machines. This software will upload files to our secure server on schedule, everytime, and if a problem occurs the program will send an email notification to anyone who needs to know. It can also send a confirmation each time a successful back-up completes. More details
Remote Support Tools 
Instant assistance
Is your machine acting funny? Can't do/find what you are looking for? We can get you back up and running in minutes rather than days. To qualify for remote support, you will need broad-band Internet, a machine that will connect to the Internet, and support software (provided) More detail
Coming Soon 
As soon as I get a chance
...you will know the Rest of The Story